Got the call while I was staying in another state and thought it was a robot scam, so I called my local bank and it was legit. I suggest always calling your bank first! Did not need the "case number" provided by the robot to get the assistance. In less than 24 hours my card was back to good use and no out of the ordinary finances.

Called me to say that my credit card had an attempt of usage for Doordash today (after I had received a text saying that there was an attempt to charge my card). CSR was able to verify a charge that had happened 2 days prior that was accurate. CSR told me she will close the current card and send me a new card. Verified by just my name, did not need to ask for my birthday and other details.

Claims to be from my bank, I called my bank and verified that numerous people have gotten this scam text all saying the same. The card number they texted with wasn’t even accurate.

Totally thought it was a scam! But secure message through my bank AND speaking with someone at my local bank confirmed this is a 3rd party provider my (small, local) bank currently uses. I hope they change services soon, cos it all smells phishy -- i didn't even trust them when i called, but apparently this is real. Apparently the company (FIS) has some awesome algorithm to detect fraudulent charges... Wish they'd invest in their call center people so they aren't so cranky when stressed people

Got the typical call Friday pm (on voice mail) by robot saying possible fraud on Bank Y card XXXX. Left a number and case number. I went to bank’s website to confirm it was legit and all the numbers listed were only for normal operating hours. Waited until Tuesday am (Monday was MLK holiday) to call one of the bank’s numbers. Was pretty sure it was a legit call since we also got an email with same info and card was not working, but we wanted to be safe. Bank did not confirm that the Phone n

Answered because I was on chat support with a company and thought they may be calling because we were disconnected. Robot lady said they detected fraudulent activity on my mastercard and to note my case number then call them back. That card had been declined about an hour before when I tried making an online purchase so I was fairly confident it was real, though I still checked here first. Called back to another Robo voice and the only identifying information requested was the case number gi

I received a call and voicemail from this number saying there is possible fraudulent activity concerning my debit. The call was made after hours and over the weekend so there was no human being I could talk with. Assuming this was a scam, I called my bank Monday morning and found out that it was a legit call. My bank had put a restriction on my card for safety purposes. I verified the purchase was legit and then asked question concerning the phone call and the fact that the number is associat

Well it is a toll free call and most toll free calls are scams so that is why I didn’t answer and claiming it is a scam

So I want to help get this number from not to be able to call people

Call reported card theft that did not exist

This is a real number for MasterCard fraud detection department. If you get a call or text from this number, It means your bank is trying to reach you because they detected possibly fraudulent activity. I verified this by calling my bank directly (at their main number, Not this number) and they confirmed this.

Got a call from them this morning. Assumed it was a phishing scam but my credit union said they and numerous other financial institutions use St. Landry Bank in Louisiana to handle their fraud claims. Definitely legit even though it did look suspicious. Glad they called. My card had two fraudulent charges on the same day, One in Texas and the other in California.

Just check with bank and it was from my bank.

I was suspicious at first, But verified with my bank that it's legit.

The computer will ask for some info, Not your SSN, Address or anything like that. If you do not recognize the transactions the cyber lady prompts, 1 or more than 1, Then youll talk to a person.

I work at a financial institution. This is a third party card service that many institutions use to assist in card servicing and fraud monitoring. This is a safe phone number, But if you still have doubts, Always call you financial institution to confirm.

Call was made from this number showing a compromised account for a bank we don't use (Or even have in this state) and requesting social security numbers and bank account information.

This is a company used by multiple banks, To help detect fraudulent activity on bank/credit/debit cards. I received a call/voicemail and text and I thought it was a scam. I called my bank and this is the company they use and there was fraudulent activity on my bank card. This is a legitimate company, Not a scam. Call your bank to make sure.

No call I got a text from this number that my card was being used for an amount and where. I got a similar message telling the same transaction had happened through Securelock. Sent NO through text. I was not going to until I got the Securelock information. Called # and they had all my account info and where and the amounts that were placed on my card. I didn't tell them anything. They locked my card and told me I will need to get a new one. My Securelock then told me my card was now hot. Contac

I received a robocall from this number saying it was my bank's credit card fraud prevention service, Asking to confirm my credit card and personal information. I hung up, Worried it was fraud, And called my bank's help line directly. They confirmed that the call was legitimate.

Number is listed as the fraud department for about 100 banks I've never heard of. Most of their sites have glaring typos. Clearly BS.

Got a text Claimed to be fraud center from my bank.

Scam. Reporting fraudulent use of credit card.

Claims to be fraud alert for credit card

CLAIMING TO BE A FRAUD ALERT SERVICE

Fake fraud detection center

Credit card activity

Fraud alert service

Information provided by user: Neutral

Information provided by user: Caution

Information provided by user: Caution

Information provided by user: Safe

Information provided by user: Safe

Information provided by user: Bad

Information provided by user: Good + Safe

Information provided by user: Caution

Information provided by user: Caution

Information provided by user: Good

Information provided by user: Good

Information provided by user: Caution

Information provided by user: Good

Information provided by user: Bad

Information provided by user: Other

Information provided by user: Bad

Information provided by user: Safe

Information provided by user: Caution

Information provided by user: Good

Information provided by user: Caution

Information provided by user: Bad

Information provided by user: Other

Information provided by user: Caution

Information provided by user: Bad

Information provided by user: Bad

Information provided by user: Bad

Information provided by user: Bad

Information provided by user: Bad

Information provided by user: Bad

Information provided by user: Good

Information provided by user: Bad

Information provided by user: Bad

Information provided by user: Bad

Information provided by user: Bad

Information provided by user: Bad

Information provided by user: Good