They tried to schedule a assessment so they sent a confirmation text and email regarding the so then when I called them back to cancel my appointment for the date and time that I made it for I asked for confirmation text and email for the cancellation the man I spoke with the phone went black with a beeping sound and I said hello and he said umm can u repeat that so I said can I get a confirmation text and email and said I don’t know if they can do that so I stated well they was able to send me