They were going to give me refund for charging me for Norton service I already had. They made error and put $5000. 00 in my bank account. The man I spoke with, XXX, Was SO VERY nice. I got error fixed as XXX said their refund dept. (Chase Bank) could only refund, But could not accept payments. I got the $5000. 00 back to David, And would now keep the non-returnable $5000. 00 they deposited into my account. Once I paid them back, The $5, 000. 00 they "accidentally deposited" into my account wa