Called this number to find out why a parcel which Royal Mail said was going to be delivered hadn't been. Hung up after 5 seconds when I realised this was a premium number. This resulted in a 6 pound charge! Then tried calling their 0345 number but couldn't get through to a human being. Ripoff!
Royal Mail customer support rip off!!.. Called as postman opens our parcel and calling to complain about it cost me £15 for a 20min call. Unbelievable!