Claimed to be Shell energy - knew renewal date and quoted ridiculously high prices to change tarriff - requested account no. And associated information. Refused to deal with them.
I’m with Shell Energy ( formerly First Utility) but won’t answer these calls. They have my email address so they can contact me via that if they want owt
Guy said from Shell energy & wanted to discuss out account & offers. This company has never called me before, We normally update tarriffs via internet.
He said they had a great offer that he wanted to discuss but we needed to go through security first. I asked him to tell me about the offer first, Then if I liked it I'll answer security questions he refused to tell me anymore so I said bye!
Made me feel suspicious.
Had several calls from this number. I'm with Shell energy but locked into a deal till 2020 so no point in talking. Also if it was about a smart meter, I don't want one
Exactly as another person below said..." Apparently Shell Energy wanting to discuss a change in tariff. Wanted too much information to confirm my identity for my liking especially as they had called me so they were the unidentified person. Said I would deal with it online."
Called today, I just let it ring out, No message left. I'm with Shell Energy (previously First Utility) so based on other comments I assume it was from them, Especially as my current tariff finishes in a couple of months. What I don't understand is, Surely if they were keen to move me onto a new tariff (as opposed to me switching elsewhere) they would leave a message?
Apparently Shell Energy wanting to discuss a change in tariff. Wanted too much information to confirm my identity for my liking especially as they had called me so they were the unidentified person. Said I would deal with it online.
Rang yesterday but I couldn't answer. Rang today and answered to Shell Energy. Previously a first utility customer who have been taken over from them and they wanted to discuss new tariffs etc