This scam works through a website which looks like a canon repair site. The real canon webpage is canon. Co./ijsetup, This page is /setup. Subtle but important difference. Don't call an 0208 number, Don't pay for any service. If you do go as far as talking to them don't worry they aren't getting remote access to your computer, It's just a powerpoint slideshow.
Rang canon uk support, Installing Canon Software, Fake site. Same situation as those below comments. The guy has got Indian or Pakistani accent, Keep asking payment then I feel like it’s 100% doozy then turned the WiFi off but not secure my computer anymore.
Sorry I think I may have reported the comment below as abuse in error (24th May 2020 comment pressed report abuse as thought that linked to reporting these thieving parasites). Stressed not usually taken in by these type of things and never give remote access but desperation to set up printer fell into the trap. Please please avoid these scammers site looks very genuine with pop up chat assistant. Who then directs you to call technician support for further assistance.
Similar comments to those below, Problem installing Canon software, Fake Canon site, Rang the uk support no. Remotely took over my computer and conned me out of £300 for software to remove malicious code. Next morning no software on my pc. Reported incident to fraud department of my credit card who are taking action. DO NOT use. Also use 0208133XXXX
Complete fraudsters called them and they remotely accessed my computer and told me My IP address had been compromised and wanted 200 quid to download a security package to fix it
Seemed dodgy so the wife called back and gave similar account this time they wanted 99 quid to be transferred to the technician
Total fraudsters
These people are scum.
I was very nearly taken in by a fake Canon web page when I tried to install a Canon printer using a Canon url. Ffs
Thankfully I have a background in computer manufacturing and retailing, Webdesign, And spotted some deviously constructed urls in their source code put together in a shitty wordpress site..
They use off the shelf power assist and remote access software that makes them look like professionals.
One thing I did notice while they was spewing lies at me, He
When I went to install new mcafee message came up saying there was a problem ring the number. I tried to live chat, She just said phone the number didn’t answer any other questions So you presume you have to call the number so I rang, Indian guy needed access to my computer- no way - my son in the meantime googled the number- scam!! Surely this is very disconcerting as it was linked by the very site you were trying to download to protect your computer
This number popped up when installing the mcafee protection. I bought it from curry's PC World. So, I thought it was a genuine number and called. The man had an Indian accent and asked me to follow the instructions so that he could fix it. He got access to my laptop. He said my IP address is infected and need a repair, Cost £99 and for 3 years protection 299. He took his enough time to explain so many things about internet problems and virus. I told I would call back him for the payment. He said
Having some trouble with Garmin software and ‘Jay’ told me to close all the windows on the laptop so he could check for infection. What infection ‘Jay’ you big scammer?!
Scam!
Popped up when inserting mcafee protection. Took control on computer and tried to charge money! Hung up, Albeit worried that they had access to laptop (was brand new) with no details on it. Have successfully installed Mcafee now but worried what they’ve put on laptop! So so frustrated as now feel laptop unsafe to use and it’s brand new. Don’t call
They popped up on my laptop as a ‘Live Chat’ Support Agent for Garmin, Telling me my drivers were corrupted and I needed to call the above number or other numbers in the usa, Or Australia. In response to me questions, All I got was ‘you need to call the number’. I don’t believe any of this.
I've just experienced the same scam whilst trying to install norton antiviral. They remotely got in to my laptop. Mentioned the maleware etc then asked for £99 for a technician to fix. I said no and they hung up. Said his name was Jay xxxxxxxx. I'm now worried they've got hold of my details.
Purchased norton for a brand new ipad had this pop up I stupidly rang the number they were trying to get me to buy something when I told them I wasn't interested they hung up on me
I was trying to load my newly purchased Norton product. Told key was accepted and to call this number. Clearly a call centre and probably in another country. Gave error code which he could not possibly have taken down and then he wanted to access my computer. When I asked how I could verify who he was he ended the call
This number is related to cyber crime, Be very careful as whilst installing a legitimate security software a pop up screen appeared and asked to call 02081231772. Through conversation they advice you to give them access to your laptop and then tell you you have issues with Trojans and malware(even though mine was a new laptop). They then try to sell you security software From £99 to several hundred pounds... Please don't use this number, It's a scam....
Popup after installing expresszip which came with several trojans. Phoning the number they want to take control of your computer, Show you fake remote access hacking IP addresses showing you are being hacked (which you are by them) and then want your card details to charge you £90 to install even more viruses (which they will) followed by emptying your bank account and searching your computer for saved logins and card details.