Flatmate tested positive for COVID at BCIT, and was told to phone this number, as well as any who had been in contact with them.
The relevant phone number (Frasher Health Virtual Care Team) was 1-800-314-XXXX (which is listed on the respective website).
I phoned them and it was like an hour of wait time. I tried using the extension 4811 that was suggested in the original call, but it disconnected the call (potentially because it wasn't after hours?).