Free spam call blocker

This is the number that is my phones SIM Changes to after dialing *611. I have yet to confirm if this is an official call center or possible fraud operation that is spoofing koodo services. Suggest you dial there toll free number at 1866-995-XXXX which directs to the same service and is publicly known. Oddly today I called *611 and it connected me to another support call, I could hear the tech but not the customer, Very odd and poor call transferring which can result in personal details being le